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Category Archives: Customer Service
PR Crisis Alert: Lululemon Athletica Says “Bend Over”*
Another PR crisis for Lululemon Athletica? You don’t say! (read our 2011 post about Lululemon here) This Albany marketing firm was surprised to learn that the yoga clothes powerhouse ran into trouble this week when it was forced to recall … Continue reading
Posted in Customer Service, Public Relations
Tagged Albany marketing firm, albany ny marketing, Facebook, Lululemon, PR crisis, Public Relations, Twitter, yoga
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New Best Buy CEO on the Sales Floor: Real Deal or PR Stunt?
Last week, the Huffington Post reported that the new Best Buy CEO, Hubert Joly, would be spending his first week in his new position working on the sales floor at a local Best Buy store in Minnesota to as a … Continue reading
Are You an “Expert”? – Thoughts from Anthony Commisso of Tuxego, Latham New York
As many of our clients and favorite people are linked to the wedding industry, we keep abreast of the goings on in the huge realm of all things wedding related! An article we saw this week on EWedNewz.com got this Albany … Continue reading
Posted in Customer Service, General
Tagged business, Business Etiquette, Client Relations, customer service, expert, social media, wedding
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Otto Cadillac and the Power of Social Media
The ladies of Rebel CMC know the ins-and-outs of a good social media campaign, but we were really blown away this week by the power of social media when it came to making a holiday wish come true in the Capital … Continue reading
Politics, and Marketing, as Usual
With election season right around the corner, you can’t help but be inundated by the marketing techniques your elected officials employ to get your vote. Yard signs, literature drops in your neighborhood and “personal” phone calls from your representative may … Continue reading
